Personal assistants (PA’s), also known as personal secretaries, personal assistants or, on the highest level, as executive secretaries, keep their employers’ offices running smoothly and efficiently and perform routine tasks so that their employers can attend to more demanding duties.
They support the work of managers and company directors for whom they are employed to undertake a variety of administrative, clerical and managerial tasks. Personal assistants:
Appointments are made for those who wish to consult the employer directly. PA’s update and consult their employer’s dairy and remind them of appointments. They also furnish the employer with all the necessary information that might be needed for telephone calls, visitors and business trips.
Some personal assistants in smaller firms keep personnel files and arrange interviews between employees and management. Book-keeping and the reception of clients are other tasks that may have to be undertaken.
Some personal assistants also undertake personal tasks, such as sending birthday cards and flowers to their employers’ spouses and children on birthdays and anniversaries, the dropping off and collecting of dry cleaning, and typing private and confidential letters for their bosses on personal matters.
Although this occupation is traditionally female, men are also employed as personal or executive assistants.
Skills which personal assistants need are flexibility, adaptability, good interpersonal skills, ability to multitask, organisational skills, communication skills, IT skills and secretarial skills.
Abm University College, Accra Polytechnic, All Saints University Lango, Boland TVET College, Boston City Campus & Business College, Buffalo City TVET College, Capricorn TVET College, Central Johannesburg TVET College, Central University of Technology, Coastal KZN TVET College, College of Cape Town , Eastcape Midlands TVET College, Ehlanzeni TVET College, Ekurhuleni East TVET College, Ekurhuleni West TVET College, Esayidi TVET College, False Bay College, Flavius Mareka TVET College, Gaborone Academy of Education, Gert Sibande TVET College, Goldfields TVET College, ICESA City Campus, Ingwe TVET College, Institute of Development Management, King Hintsa TVET College, King Sabata TVET College, Kisii University, Letaba TVET College, Lovedale Public TVET College, Majuba TVET College, Maluti TVET College, Mega Size College, Meritorious Biz Tech College, Milpark Education, Mnambithi TVET College, Mopani South East TVET College, Motheo TVET College, Muhabura Integrated Polytechnic College, New Era College, Nkangala TVET College, Northern Cape Urban TVET College, Northlink College, Orbit TVET College, Port Elizabeth TVET College, Prestige Academy, Rosebank College, Sedibeng TVET College, Sekhukhune TVET College, South Cape TVET College, South West Gauteng TVET College, Taita Taveta University College, Team University, Thekwini TVET College, Triumphant College, Tshwane North TVET College, Tshwane South TVET College, Umfolozi TVET College, Umgungundlovu TVET College, University of Education Winneba, Valley University of Science and Technology, Varsity College, Vuselela TVET College, Waterberg TVET College, West Coast TVET College, Western TVET College, YMCA Comprehensive Institute