Office Manager or Administrator

Office managers and administrators undertake a range of functions to ensure the smooth operation of the administration activities within an organization or office.

Office managers are responsible for facilitating the efficient functioning of an office through a range of administrative, clerical, financial and managerial tasks. Their responsibilities may include the management of human resources, budgets, accommodation and property facilities and records.

Office managers may be required to organise meetings, arrange appointments, type, book transport and accommodation, order stationery and furniture, deal with correspondence, complaints and queries, prepare letters, presentations and reports, supervise and monitor the work of secretarial, clerical and administrative staff. They also need to manage office budgets, liaise with staff, suppliers and clients, implement and maintain procedures / office administrative systems, delegate tasks to junior employees and organise induction programmes for new employees.  Other responsiblities may include ensuring that health and safety policies are up-to-date using a range of software packages, handling staff recruitment and appraisals, attending meetings with senior management and keeping personnel records.

They supervise and coordinate activities of staff, interview job applicants and conduct orientation programmes for new employees, administer salaries and determine leave entitlements, are involved in staff training and development, the preparation of job descriptions, staff assessments and promotions.

Other duties are to:

  • prepare annual estimates of expenditure

  • maintain budgetary and inventory controls

  • locate suitable accommodation and negotiate reasonable leasing agreements

  • make recommendations to management

  • maintain management information systems (manual or computerised)

  • provide and maintain accommodation and other facilities including plant and equipment

  • provide secretarial or executive services

Important skills for office managers are reliability, adaptability, good interpersonal skills, organisational skills, communication skills, IT skills and problem-solving skills


  • most commercial firms and large industrial organisations

  • banks and building societies

  • government departments

Getting Started

  • arrange to speak to office managers and ask permission to observe them at work

  • try to obtain work in an administration department of a large organisation


Abm University College, Adventist University of Central Africa, AFDA, Afda Botswana, Africa Institutional Management Services (AIMS), Africa Nazarene University, Africa Renewal University, Alliance International University, Anistemi College and Training Centre, Archbishop James University College, BA ISAGO University College, Bishop Stuart Universities, Boland TVET College, Boston City Campus & Business College, Botho University, Botswana College of Distance and Open Learning, Buffalo City TVET College, Cape Peninsula University of Technology, Capricorn TVET College, Catholic Institute of Kabgayi, Catholic University of Eastern African, Cavendish University, Central Johannesburg TVET College, Centre for Training and Projects Development (CTPD), Centurion Academy, Chinhoyi University of Technology, Coastal KZN TVET College, College of Cape Town , Cornerstone Institute, CTI Education Group, CTU, Da Vinci Institute for Technology Management, Damelin, Daystar University, Dedan Kimathi University of Technology, Destiny International Business Institute, DMI-St.Eugene University, Durban Computer College, Durban University of Technology , Eastcape Midlands TVET College, Egerton University, Ehlanzeni TVET College, Ekurhuleni East TVET College, Ekurhuleni West TVET College, Embu University College, False Bay College, Flavius Mareka TVET College, Gaborone Academy of Education, Gaborone University College of Law and Professional Studies, Gert Sibande TVET College, Gideon Roberts University, Goldfields TVET College, Great Lakes Regional University, Great Zimbabwe University, Greenlight University, Gretsa University, Helderberg College NPC, ICESA City Campus, Imperial School Of Business and Science, Ingwe TVET College, Institute of Applied Sciences, Institute of Development Management, International University of Management, Jomo Kenyatta University of Agriculture and Technology, Jomo Kenyatta University of Agriculture and Technology (Tanzania), Kabarak University, Kaimosi Friends University College, Karatina University, KCA University, Kenneth Kaunda Metropolitan University, Kenya Highlands Evangelical University, Kenyatta University, Kepler Kigali, Kibabii University, Kigali Independent University, King Hintsa TVET College, King Sabata TVET College, Kirinyaga University College, Kisii University, Kyambogo University, Labour College of East Africa, Laikipia University, Letaba TVET College, Limkokwing University of Creative Technology, Lira University, Livingston International University of Tourism, Lovedale Public TVET College, Lukenya University, Lyceum College, Machakos University College, Majuba TVET College, Makerere University, Maluti TVET College, Management College of Southern Africa (MANCOSA), Management University of Africa, Marian University College, Maseno University, Mauritius Institute of Training and Development, Mega Size College, Meritorious Biz Tech College, Meru University of Science and Technology, Milpark Education, Mnambithi TVET College, Moi University, Monash South Africa, Mopani South East TVET College, Motheo TVET College, Mount Kenya University, Muhabura Integrated Polytechnic College, Multimedia University of Kenya, Murang'a University of Technology, Mzumbe University, Namibia College of Open Learning (NAMCOL), Namibia University of Science and Technology, National University of Lesotho, Ndejje University, Nelson Mandela Metropolitan University, Nile Institute of Management Studies Arua, Nkangala TVET College, Northern Cape Urban TVET College, Northlink College, Open University of Tanzania, Orbit TVET College, Oval International Computer Education, Pan Africa Christian University, Pearson Institute of Higher Education, Port Elizabeth TVET College, Presbyterian University College, Production Management Institute of Southern Africa, Regenesys Management, Regent Business School, Richfield Graduate Institute of Technology, Rongo University College, Rosebank College, Rundu Vocational Training Centre, Scott Christian University, Sedibeng TVET College, Sekhukhune TVET College, Sokoine University of Agriculture, Solusi University, South African School of Motion Picture, South Cape TVET College, South Eastern Kenya University, South West Gauteng TVET College, Southern Business School, St Paul's University, St. Augustine University of Tanzania, Stafford University Uganda, Stefano Moshi Memorial University College, Strathmore University, Swaziland College of Technology, Taita Taveta University College, Technical University of Kenya, Technical University of Mombasa, Texila American University, The Co-Operative University, The Copperbelt University, The Eastern University, Tom Mboya University College, Tshwane North TVET College, Tshwane South TVET College, TSIBA Education NPC, Tumaini University Makumira, Uganda Catholic Management and Training Institute, Uganda Technology and Management University, Umfolozi TVET College, Umgungundlovu TVET College, United States International University, University of Botswana, University of Dar Es Salaam, University of Eastern Africa Baraton, University of Eldoret, University of Kigali, University of Kisubi, University of Lusaka, University of Malawi (The Polytechnic), University of Mauritius, University of Nairobi, University of Namibia, University of Rwanda, University of Technology Mauritius, Valley University of Science and Technology, Valombola Vocational Training Centre (VVTC), Varsity College, Vuselela TVET College, Walter Sisulu University, Waterberg TVET College, Web-Info-Net Institute of Technology, West Coast TVET College, Windhoek Vocational Training Centre, YMCA Comprehensive Institute, Zambezi Vocational Training Centre, Zambia Catholic University, Zambian Open University

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