Croupiers work in licenced casinos conducting various tasks relating to games of chance, for example, explaining and interpreting the rules to customers. A croupier's work may include the following: - shuffling and dealing for card games, such as blackjack and poker - spinning money wheels, mini dice cages or roulette wheels - announcing the winner of games - paying out the winning bets and collecting the losing bets - selling chips (gambling tokens) from behind a counter.
Croupiers inspect cards and equipment to be used in games to ensure that they are in good condition. They conduct gambling games such as dice, roulette, cards or keno, following all the applicable rules and regulations, and answer questions about the game rules and casino policies. They exchange paper currency for playing chips or coin money, start and control games and gaming equipment, and announce winning numbers or colours.
They seat patrons at gaming tables, open and close cash floats and game tables, receive, verify and record patrons' cash wagers and check to ensure that all players have placed their bets before play begins. They compute the amounts of players' wins or losses, or scan winning tickets presented by patrons to calculate the amount of money won, then refer patrons to gaming cashiers to collect their winnings.
Croupiers need to supervise staff and monitor gambling tables to ensure security of the game. They work as part of a team of dealers in games such as baccarat or craps and participate in games for gambling establishments to provide the minimum complement of players at a table. They prepare collection reports for submission to supervisors and train new dealers.