Computer and information systems manager or CIS manager is the title given to a person in charge of the overall computer operations of a company. This person, also know as the information systems manager or IT manager may also be a director responsible for planning, coordinating and directing all computer-related activities of firms.
Computer and information systems managers play a vital role in the technological direction of their organisations, from constructing the business plan to overseeing network security or directing internet operations. The way in which organisations use technology is critical to remaining competitive.
Computer and information systems managers help determine both technical and business goals in consultation with top management and make detailed plans for the accomplishment of these goals. For example, working with their staff, they may effectively plan and coordinate activities such as installation and upgrading of hardware and software, programming and systems design, development of computer networks, and implementation of Internet and intranet sites.
They are increasingly involved with the upkeep, maintenance and security of networks. CIS managers analyse the computer and information needs of their organisations from an operational and strategic perspective and determine immediate and long-range personnel and equipment requirements. They assign and review the work of their subordinates and stay abreast of the latest technology to ensure the organisation does not lag behind competitors.
According to the Occupational Outlook Handbook computer and information systems managers are often called by different titles depending on their duties and the nature of the organisation. For instance:
Chief technology officers evaluate the newest technologies and determine how these can help their organisations to become more competitive. They are constantly on the lookout for trends and developments that could benefit their organisations.
Management information systems directors (MIS) are often used in firms which have a variety of user services, such as call-centre operations, where employees and customers can call with questions or problems. They make hardware and software upgrade recommendations and ensure that data is secure and available at all times. In South Africa, where there is a growth in call centre activity, there is an increasing demand for experienced MIS specialists.
Project managers, see later
LAN/WAN (local area network/wide area network) managers provide a variety of services, from design to administration of the local area network, which connects staff within an organisation. They direct the network and its computing environment, including hardware, systems software, applications software, and all other computer-related configurations.
Information systems consultants offer their services to wide range of companies. They play a similar role to the CIS manager in that they develop and manage information systems. However, as a consultant they often come with pre-developed computer / business solutions which can be adapted and integrated into the clients systems. Where appropriate, consultants assess the suitability of available applications and adapt existing software for particular uses. They may be involved in the design or restructuring of business processes supported by information systems.
Because CIS managers are called on to make important business decisions, they need considerable experience in both computer information systems and management. The requirements for employment are often experience with the specific software or technology used on the job, and a background in either consulting or business management. Information systems consultants need a combination of technical expertise and business-related training or experience.
However, few consultants are hired directly out of university unless they have previous business experience. Most computer science graduates must first gain experience in computer programming, and acquire education or experience related to business administration or management. Information systems consultants must continuously upgrade their knowledge to keep up with changing methods and technologies.
Abm University College, Academic City College, Accra, Accra Institute of Technology (Ait), Accra Polytechnic, Adventist University of Central Africa, AFDA, Afda Botswana, Africa University, Akilah Institute for Women, Ashesi University, Belgium Campus, Bimaks College of Business and Health Sciences, Bishop Stuart Universities, Bluecrest College (formerly Niit Ghana College), Boston City Campus and Business College, Botho University, Botswana Accountancy College, Botswana College of Distance and Open Learning, Buffalo City TVET College, Capricorn TVET College, Catholic Institute of Business and Technology, Cavendish University, Chinhoyi University of Technology, Christian Service University College, Chuka University, Coastal KZN TVET College, College of Cape Town , CTI Education Group, CTU, Da Vinci Institute for Technology Management, Damelin, Dedan Kimathi University of Technology, DMI-St.Eugene University, Dominion University College, Durban Computer College, Durban University of Technology , Eastcape Midlands TVET College, Ed-U City Campus, Egerton University, Ehlanzeni TVET College, Ekurhuleni West TVET College, Embu University College, Esayidi TVET College, False Bay College, Flavius Mareka TVET College, Gaborone Institute of Professional Studies, Garden City University College, Gert Sibande TVET College, Ghana Christian University College, Ghana Institute of Management and Public Administration, Ghana Technology University College, Gideon Roberts University, Goldfields TVET College, Great Zimbabwe University, Gretsa University, Harare Institute of Technology, Ingwe TVET College, Institute of Applied Sciences, Institute of Development Management, Institute of Information Technology (IIT), Integrated Polytechnic Regional Centre, International Training College - Lingua (ITCL), International University of East Africa, International University of Management, Jomo Kenyatta University of Agriculture and Technology, Kabarak University, Kaimosi Friends University College, Kampala Institute of Vocational Training and Business Studies, Karatina University, Kayiwa International University, KCA University, Kenya Highlands Evangelical University, Kenya Methodist University, Kenyatta University, Kepler Kigali, Kibabii University, Kigali Independent University, King Hintsa TVET College, King Sabata TVET College, Kirinyaga University College, Kiriri Women's University of Science and Technology, Kisii University, Knutsford University College, Koforidua Polytechnic, Kumasi Polytechnic, Kwame Nkrumah University, Kyambogo University, Letaba TVET College, Limkokwing University of Creative Technology, Lira University, Lovedale Public TVET College, Maasai Mara University, Machakos University College, Majuba TVET College, Makerere University, Malawi University of Science and Technology, Maluti TVET College, Management College of Southern Africa (MANCOSA), Management Training and Advisory Centre, Marian University College, Maseno University, Masinde Muliro University of Science and Technology, Meritorious Biz Tech College, Meru University of Science and Technology, Methodist University College Ghana, Milpark Education, Mnambithi TVET College, Monash South Africa, Mopani South East TVET College, Motheo TVET College, Mount Kenya University, Multimedia University of Kenya, Multitech Business School, Mulungushi University, Murang'a University College, Mzumbe University, Namibia University of Science and Technology, National University of Lesotho, Ndejje University, Nelson Mandela Metropolitan University, Nkangala TVET College, Nkumba University, Northern Cape Urban TVET College, Northlink College, North-West University, Nsaka University, Orbit TVET College, Oval International Computer Education, Pearson Institute of Higher Education, Pentecost University College, Port Elizabeth TVET College, Presbyterian University of East Africa, Prestige Academy, Regent Business School, Regent University College of Science & Technology, Riara University, Richfield Graduate Institute of Technology, Rongo University College, Rusangu University, Rwanda Tourism University College (RTUC), Sedibeng TVET College, Sefako Makgatho Health Sciences University, Sekhukhune TVET College, Sokoine University of Agriculture, Sol Plaatjies University, Solusi University, South African School of Motion Picture, South Cape TVET College, South Eastern Kenya University, South West Gauteng TVET College, St Paul's University, Stefano Moshi Memorial University College, Strathmore University, Swaziland College of Technology, Sylvia University, Team University, Technical University of Kenya, Technical University of Mombasa, Texila American University, The Copperbelt University, Thekwini TVET College, Tom Mboya University College, Triumphant College, Tshwane North TVET College, Tshwane South TVET College, Tumba College of Technology (North Campus), Uganda Catholic Management and Training Institute, Uganda Institute of Information and Communication Technology, Uganda Martyrs University, Uganda Technology and Management University, Umfolozi TVET College, Umma University, United States International University, Université des Mascareignes, University for Development Studies, University of Botswana, University of Cape Coast, University of Cape Town, University of Dar Es Salaam, University of Eastern Africa Baraton, University of Eldoret, University of Ghana, University of Gitwe, University of Iringa, University of Johannesburg, University of Kabianga, University of Kigali, University of Lusaka, University of Malawi (Chancellor College), University of Malawi (The Polytechnic), University of Mauritius, University of Mpumalanga, University of Nairobi, University of Namibia, University of Pretoria, University of Professional Studies (Upsa), University of Rwanda, University of Stellenbosch, University of Technology and Arts of Byumba, University of Technology Mauritius, University of the Free State, University of Zambia, University of Zululand, Valley University of Science and Technology, Valley View University, Victoria University, Vuselela TVET College, Walter Sisulu University, Waterberg TVET College, Web-Info-Net Institute of Technology, YMCA Comprehensive Institute, Zambia Catholic University, Zenith University College, Zetech University, Zimbabwe Open University