Business Systems Analyst

Business systems analysts study the overall business and information needs of an organization, in order to develop solutions to business and related technology problems.

This is one of the most fundamental and challenging information technology posts. Business systems analysts drive a project from its initial state of uncertainty, through a clearly defined and agreed upon set of requirements, to an information system which would solve specific business problems. They are responsible for analysing business needs through a careful study of business processes and communication with clients. Once the analysis is completed, the analysts communicate the results to the programmers, who code and implement the solution. The analysts acts as a link between the programmers and clients through the entire development and installation process. Their role is integral to the success of the information system, and thus to the success of the organisation.

The roles of business systems analysts will vary with the size and complexity of the organisation. Some smaller organisations may combine various types of analyst, designer and programmer roles into one, while larger ones employ teams of specialists.

Personal Requirements

  • ability to conceptualise and think creatively
  • excellent interpersonal communication skills
  • persuasive, patient manner
  • team leadership capabilities

How to Enter

Schooling & School Subjects

Compulsory Subjects: Mathematics (if you intend studying IT degree at university)
Recommended subjects: Information Technology.

  • If you intend studying a degree or a diploma in IT at university then you need a matric with a Bachelor's pass or a Diploma pass.
  • Meet the admission requirements (APS) set by the university.
  • There are alternative routes into IT which do not require a Bachelor’s or a Diploma pass and which do not require Mathematics.

What to Study

Degree: BSc (Information Technology / Information Systems / Information Science) - all universities, course in Business Systems - Monash.

Diploma: Courses in Information Technology - CPUT, CUT, DUT, TUT and VUT. Also most TVET Colleges.

Students are trained in information technology skills, business skills and interpersonal relationship skills.


  • the information technology industry
  • large computer companies
  • large business and industrial organisations
  • government departments
  • self-employment, on a consultancy basis

Further Information

Computer Society of SA
Unit No.3
Constantia Park
546 16th Road
Tel: (011) 315-1319

Getting Started

  • make an appointment to speak to a business systems analyst and ask permission to observe them at work
  • develop your communication and computer skills

Programmes by Study Institutions

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